System Administrator, Level 2 Job at Independent Software, Annapolis Junction, MD

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  • Independent Software
  • Annapolis Junction, MD

Job Description

What you will be doing!

As a system administrator, you will provide technical support and troubleshooting for network desktops, systems hardware, and software.  

Requirements:

  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
  • Identify, investigate, resolve, and follow-up problems brought to the help desk by users of cloud infrastructure
  • Must be able to work Wednesday - Sunday 2 PM to 10 PM
  • Must be available for training Monday - Friday 6 AM to 2 PM or 7 AM to 3 PM

Experience and Education: 

  • A High School diploma or equivalent with 15 years of experience, or a Bachelor's degree with 10 years of experience.

Certification: 

  • IAT Level 1 certification required

Clearance Required:  Must possess an active TS/SCI with Polygraph security clearance to be considered for this role.

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.

Job Tags

Full time, Worldwide, Sunday, Monday to Friday,

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