Position Summary: Responsible to enhance and increase the carrier base of ATS Logistics Services, Inc. in an assigned region, by implementing sound marketing and customer service principles by attracting and retaining qualified carriers, aiding in brokerage operations by working both in-house and various office and divisions of ATS Logistics throughout the U.S. while acting as the liaison between the carriers and shippers.This position will be based in the LTL (Less Than Truckload)division. Essential Duties and Responsibilities: Contacts existing, inactive or potential carriers Negotiate rates with carriers to handle customer shipments Learn to sell our well recognized product Dispatches qualified carrier to available freight, providing all pertinent information necessary for a high level of service, responding to questions, investigating and resolving problems as needed, and updating carrier trips in the data system Update computer system to reflect accurate information Maintain pricing and rate quoting competitive to the current market conditions Manage a book of business in excess of a million dollars annually Acts as a liaison between carriers and shippers Qualifications: Higher education (i.e. two or four year degree) preferred but not required Good understanding of marketing, sales and customer service Strong computer proficiency in Microsoft Excel, Word and Outlook Core Competencies: Problem Solving identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations Analytical collects and researches data Customer Service manages difficult customer situations; responds promptly to customer needs; meets commitments Communication speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; writes clearly and informatively; able to read and interpret written information Team Work balances team and individual responsibilities; gives and welcomes feedback; contributes to building a positive team spirit Organizational Support follows policies and procedures; completes administrative tasks correctly and on time; supports organizations goals and values Attendance/Dependability consistently at work on time; follows instructions; completes tasks Judgment Motivation sets and achieves challenging goals; measures self against standard of excellence EEO and Affirmative Action Statement It is the policy of the ATS to provide for and promote equal employment opportunity in employment compensation and other terms and conditions of employment without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status. The ATS designated person for issues concerning Affirmative Action/Equal Employment Opportunity is Directorof Human Resources at320-255-7400. ATS is committed to assuring equal employment opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of the ATS to provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he/she is applying or in which he/she is employed. The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.
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