Senior End User Technical Support Technician Job at ExecRecruitment, New Orleans, LA

ZGdzN2x5OVJVYm1HUWhEUGZXZ0tCcXA3UXc9PQ==
  • ExecRecruitment
  • New Orleans, LA

Job Description

ExecRecruitment is a global professional services provider and contingency staffing company. Our main objective is to source top talent and support professional growth.

One of our direct clients is actively seeking a Senior End User Technical Support Technician to join their team.

Job Title: Senior End User Technical Support Technician
Location: Remote
Duration: 6 months+ extension

Job Duties

The duties of a Senior End User Technical Support Technician include, but are not limited to:

• Provides level 2 advanced or complex onsite and remote user device support including troubleshooting and configuration;
• Provides level 2 advanced Local Area Network device support;
• Coordinates hardware replacements and repairs with third party vendors;
• Participates in managing small and large scale computer and other user device deployment projects;
• Participates in managing small and large scale Voice Over IP phone deployment projects;
• Configures device monitoring systems and dashboards for outage detection and alerts of incidents;
• Design and develop system performance and support ticket metrics reports;
• Documents technical user guides and procedures; Reviews, develops and publishes knowledgebase articles.

Job Tags

Full time, Local area, Remote job,

Similar Jobs

PMI Group

Entry Level Marketing Associate Job at PMI Group

 ...positions! As an Entry Level Marketing Associate you will: Be cross-trained in all of the major departments, including marketing, advertising, sales, campaign development, and management Learn how to manage accounts for our clients and their customers Learn how to... 

DSN

Senior Security Analyst Job at DSN

 ...Cisco firewalls ~ IAM/PAM, MFA, AD, Okta ~ Cloud platforms: Azure, AWS, or GCP Familiar with frameworks: NIST, ISO 27001, CIS Benchmarks Strong understanding of SIEM, threat intel, and incident response CISSP required ; other security certs a plus Strong... 

Stonefield Engineering & Design - Parent Account

Graphic Designer Intern Job at Stonefield Engineering & Design - Parent Account

Company Description Stonefield Engineering & Design, a full-service Professional Engineering, Planning and Consulting Firm, is recruiting an enthusiastic and goal-driven graphic designer intern. Our firm offers a unique career opportunity for candidates as passionate... 

MRINetwork Jobs

Quality Control Manager Job at MRINetwork Jobs

 ...Quality Control Manager This position oversees the transition of development products into production-ready styles. It includes the responsibility of developing routings and SOPs for samples to ensure production readiness, as well as managing production quality... 

Intrepid

AMD Foreign Military Sales (FMS) Analyst Job at Intrepid

 ...contribution. We are looking for an Air and Missile Defense (AMD) Foreign Military Sales (FMS) Analyst to join our team to support the IFMC AMD...  ...race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#CJ...