Job Description

Job Description

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow.

The Mac System Administrator is responsible for maintaining Enterprise-wide device policies and OS software for all Apple desktop and laptop configurations in our environment. We enable end user Mac configurations for use in various corporate/remote office locations nationwide and internationally. This position plays a critical role in the overall end-to-end device management lifecycle.

Key Responsibilities:

• Manage and administer all Apple hardware, including software packaging, QA testing, deployment, issue resolution, and support for IT and new use cases.

• Develop automation tools for tasks like device staging, app distribution, troubleshooting, and other UEM activities.

• Proactively monitor, maintain, and tune systems for maximum uptime, leveraging automation where possible.

• Collaborate with vendors to enhance software/hardware, resolve bugs, and implement business-requested features.

• Lead change request management for app approvals, updates, security policies, and monthly patching cycles.

• Provide enterprise-wide training, mentorship, documentation, and process improvements; serve as top-tier escalation for Apple systems issues.

Education and Experience:

• Bachelor's degree from four-year college or university in technical/scientific discipline
• 2+ years experience as an Apple system administrator in an enterprise environment and seen as the go-to expert in an area of specialization with an increasingly strategic mindset

Skills and Qualifications:

• Expert in Apple macOS systems and MDM tools such as JAMF, Munki, Workspace One, and Apple Business Manager.

• Skilled in scripting, network protocols, and security technologies including Bash/Python, AD, Cisco ISE, certificate authorities, and SSO integrations.

• Strong analytical, problem-solving, and project management capabilities, with a proactive and results-driven mindset.

• Excellent written and verbal communication skills, with a customer-focused approach and experience presenting to various audiences.

• Adept at cross-functional collaboration and navigating all levels of an organization, from support teams to executive leadership.

• Self-motivated and adaptable, with a high level of curiosity, initiative, and the ability to create, maintain, and improve technical documentation and procedures.

Visa sponsorship not available for this role

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

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