Our client is seeking a meticulous and results-oriented Quality Assurance (QA) Specialist to join their Contact Center team supporting the German and Austrian Sales Department. This key role focuses on ensuring exceptional customer interactions, enhancing team performance, and upholding company quality standards. Collaborating with supervisors and the Learning and Development Specialist, the QA Specialist will identify learning gaps and implement strategies for continuous improvement in service delivery.
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Requirements:
Staples is business to business. You're what binds us together.Products - a division of Staples - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions...
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