Customer Service of NAS product Job at HiredChina, Abroad

Y1FnOWtpZGJVcm1CUmh2TWRXOExCSzU5UlE9PQ==
  • HiredChina
  • Abroad

Job Description

Fluent in German and English, both verbal and written. Previous experience in customer service or related field. Strong communication and interpersonal skills. Experience with 3C, web products, virtual services, internet related products and after sales support is preferred. Ability to multi-task and work in a fast paced environment. Problem solving skills and attention to detail. Availability to work flexible hours, acceptance of shift system (no night shifts) Respond to customer enquiries via phone, email and chat in a professional and timely manner. Provide technical support and troubleshooting assistance to customers regarding our products, with a focus on NAS (Network Attached Storage) products. Document customer interactions and maintain accurate records in our CRM system. Work with other teams to ensure a seamless customer experience. Identifying opportunities for improvement in our customer service processes and recommending solutions. Keeping up to date with product knowledge and industry trends.

Job Tags

Flexible hours, Shift work,

Similar Jobs

Summit Restaurant Group

Busser Job at Summit Restaurant Group

Job OverviewJob purposeThe Summit Restaurant Group Busser is responsible to reset tables in a speedy professional and effective manner as guests leave the restaurant. Bussers are also responsible for the grooming of the entire restaurant and its perimeters, as well... 

RPM Healthcare

Business Development Representative (BDR), Health Systems Job at RPM Healthcare

 ...Business Development Representative (BDR), Health Systems Reports to: President Location: Hybrid Fair Lawn, NJ Compensation: Base Salary: $75,000 $90,000 On-Target Earnings (OTE): $150,000+ (uncapped commission based on qualified meetings and conversions... 

Health Advocates Network

Surgical Tech Job at Health Advocates Network

Benefits We Offer:+ Comprehensive health, prescription, dental, vision, life, and disability plans+ Competitive pay rates+ Referral opportunities ? Refer a friend & Cash in!+ Travel reimbursement and per diem allowances+ Employee discounts+ Educational opportunities...

Thompson Hospitality Corporation

Cashier - Wiseguy Pizza Las Olas Job at Thompson Hospitality Corporation

Overview: At Wiseguy Pizza , we believe in the art of crafting good pizzas with a vision and dedication to excellence. As a Cashier, you will be an integral part of our team, ensuring that every guest experiences the true essence of our restaurant from the perfect ...

C&S Wholesale Grocers

Journyman Meat Cutter Job at C&S Wholesale Grocers

 ...Position Overview The Meat Cutter is responsible for handling meat and meat products. The Cutter will receive, process, cut, trim, scrape, package, tie, wrap, weigh, price, and label meat products The Cutter is responsible for setting an example in providing attentive...