About KCH Transportation:
KCH Transportation is a fast-growing third-party logistics (3PL) provider headquartered in Chattanooga, TN, with offices also in Nashville, TN, Atlanta, GA, and Augusta, GA. We specialize in freight brokerage, partnering with shippers and carriers to move freight more efficiently. At KCH, we value hustle, heart, and a solutions-first mindset - because relationships move freight, not just rates.
About the Role:
We’re looking for a driven and strategic Carrier Sales Representative to join our Carrier Operations team. In this role, you'll be responsible for sourcing and managing carrier capacity while growing a high-performing network of trusted carrier partners. You’ll negotiate rates, build long-term relationships, and serve as a key link within our Operations team.
What You’ll Be Doing:
Secure and manage carrier capacity across defined regional freight lanes
Build and maintain strong relationships with new and existing carriers
Partner with the Carrier Relations Director to onboard and assess carrier performance
Negotiate pricing and agreements to ensure competitive and profitable margins
Track and trace shipments to ensure timely pickup and delivery
Troubleshoot service issues and communicate proactively with internal teams
Maintain accurate records within the TMS
Monitor market trends to anticipate capacity needs and pricing shifts
Support additional operations-related tasks as directed by leadership
What Makes You a Fit:
Strong relationship-building and negotiation skills
Strategic thinking with a problem-solving mindset
High sense of urgency and personal accountability
Excellent verbal and written communication
Ability to stay organized, prioritize tasks, and manage time effectively
Coachable, collaborative, and adaptable in a dynamic environment
Tech-savvy and proficient in Microsoft Office and TMS platforms
High school diploma or GED required; associate’s or bachelor’s degree preferred
1–2 years of experience in logistics, freight brokerage, or carrier sales is a plus
Comfortable working in a fast-paced environment with tight deadlines
Excellent communication skills, both verbal and written
Strong organizational skills and attention to detail when updating load info, tracking progress, and entering carrier data
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