Job Description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

tMagic (Check21) Finance Consultant

What does a successful tMagic (Check 21) Finance Consultant do?

The Finance/tMagic Consultant is a self-motivated individual that will manage the transition of client’s batch processing and transaction authorization functions from their existing core to the DNA platform as well as install and train Fiserv’s tMagic, Check21 product. The candidate will assist clients with training and workflow assessment to ensure all aspects of the operation job functions are easily transitioned, and we prepare the client to manage their system independently. Candidate will also be expected to provide recommendations and consultation to existing client who engage our expertise for professional service engagements.

What you will do :  

• Support consulting team
• Configure and Implement DNA Core Processing Functionality
• Document client and internal discussions and decisions
• Execute specific duties and groups of work as assigned
• Manage/resolve a fixed percentage of Service cases, prepare and escalate others to higher levels within the team
• Test new features and functionality of the DNA product suite
• Engage with clients and evaluate Readiness for conversion
• Ensure client satisfaction
• Assess each client’s nightly, monthly and quarterly processing schedule to assist the client in creating a processing schedule in the DNA system assuring same or similar functionality of client’s prior system.
• Assess each client’s system authorizations by resource role to assist the client in creating a system and transaction authority in the DNA system assuring same or similar functionality of client’s prior system, this would include security access to application screens and processes as well as override authorities.
• Assists the client to define proper institution parameter and system settings, including but not limited to statement processing and basic notices.
• Responsible for pre-conversion remote and on-site client assistance to ensure data integrity, which may include third party interfaces.
• Diagnose and recommend solutions to issues.
• Responsible for assisting clients in writing business specs for custom processes.
• Responsible to assist client in testing any applicable custom code.
• Other duties as assigned

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

What you will need to have:

• 5+ years in subject area of expertise within the financial industry
• 5+ years of experience in MS office tools
• DNA or other core processing system experience required
• Subject Matter Expertise in one of the following areas:
  • Finance and Accounting
  • Back Office Processing
  • Deposit Operations
  • Retail Deposit
  • Core system Administration

What would be great to have:

• Associates degree in business administration or other related field or equivalent combination of education and experience
• 2+ years of DNA core process system experience
• 2+ years of experience working in an operations center at a bank or credit union including both front and back-office environments
• Prior conversion experience
• SQL knowledge

How you will work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires flexibility to work overtime that includes weekends and holidays.

Travel Required :

• Ability to travel up to 15%, may include weekend and holidays

Salary Range

$74,000.00 - $122,400.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Job Tags

Remote work, Night shift, Monday to Friday,

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